Shanky G

I don't start with AI. I start with the operation.

I help small business owners and hospitality teams implement practical AI workflows that actually save time and reduce repetitive work, without the hype or unnecessary complexity.

Book a free AI Opportunity Check For independent hotels
Portrait of Shanky Gondal, standing outdoors in a navy suit and white shirt in front of a brick building
  • 15+years in hospitality and travel
  • 415 roomsGeneral Manager of 2 hotels, 1,400 beds
  • +1.2OTA rating up 1.2 points
  • 60%GOP, with 90% occupancy

The problem

Where businesses lose time, money and attention

  • Guest communication

    Routine guest questions across email, messaging and booking channels.

  • Operational efficiency

    Repeated tasks, manual processes and dependence on key people.

  • Guest experience

    Recurring complaints, missed expectations and patterns in guest feedback.

  • Management visibility

    Scattered information, unclear priorities and time-consuming reports.

Hospitality teams need better information, clearer priorities and less repetitive work.

The method

How I work

  1. Find Observe the operation and identify friction.
  2. Quantify Measure the time, cost or guest impact.
  3. Prioritize Pick the opportunity with the clearest value.
  4. Implement Introduce the right solution.
  5. Measure Track the result and decide what is next.

Start with one defined problem. Prove the value. Then expand.

What I do

  • AI Opportunity & Efficiency Audit

    Identify where AI and automation could reduce manual work, save time and improve operations.

  • AI Implementation

    Put a practical solution in place, from initial setup to testing and handover.

  • AI Automation

    Set up workflows, website chatbots, phone agents and email automation to reduce repetitive tasks.

  • SEO, AEO & GEO

    Improve your visibility in search engines and get found and cited in AI search.

See how I work with clients →

Running an independent hotel? I look at one area of your operation and tell you where time, money or attention is being lost.

See how I work with hotels →

Demos & own work

I build, test and share practical ways to use AI and better systems to solve real-world problems.

Demos and a fictional worked example are on the way, each clearly labelled.

Go to Demos & own work

About me

I have run hotels, tour and sightseeing operations, sales teams and front desks. That is 15+ years in hospitality and travel, in Canada, Germany and Austria.

I know the operation from the inside, so I look at it first and at the tools second.

More about me

Interested in working together?

Start with a free 20 to 30 minute AI Opportunity Check.

Book a free AI Opportunity Check